At MangoHub, we are committed to protecting your privacy and ensuring a safe online experience when you visit our website or use our services. This Privacy Policy outlines how we collect, use, store, and protect your information.
1. Information We Collect
We collect the following types of personal information from customers:
- Full Name
- Phone Number
- Email Address (optional)
- Delivery Address
- Order Details (product, quantity, notes)
- Payment Method Information (cash on delivery, transfer)
- Messages sent via contact forms or WhatsApp
We also collect non-personal data such as:
- IP address
- Browser type and version
- Pages visited and actions taken on the website
- Cookies (see section below)
2. How We Use Your Information
We collect and use your information to:
- Process and fulfill your mango orders
- Contact you regarding your order, shipping, or delivery
- Improve our website and user experience
- Respond to inquiries or support requests
- Send occasional promotions or seasonal updates (with your consent)
We do not sell, trade, or rent your personal information to third parties.
3. How We Share Your Data
Your information may be shared with third parties only in the following cases:
- Logistics partners (e.g., TCS, Daewoo Fastex) for delivery
- Payment processors (if online payments are implemented)
- Legal authorities, if required by law
All such partners are obligated to maintain the confidentiality of your information.
4. How We Protect Your Information
We take reasonable and industry-standard precautions to protect your data:
- Secure servers and encrypted communication (HTTPS)
- Limited access to customer data (authorized staff only)
- Regular website monitoring and malware checks
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies to enhance your browsing experience and improve our website. Cookies help us:
- Remember your preferences
- Track site usage for analytics (via Google Analytics or similar)
- Improve load times and website performance
You can choose to disable cookies through your browser settings, though this may limit some features of the website.
6. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Request corrections or deletion of your data
- Opt-out of marketing communications at any time
To make such a request, email us at [email protected] or contact us through our contact form.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., courier tracking). We are not responsible for their privacy practices or content. Please review their policies separately.
8. Children’s Privacy
MangoHub does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us immediately for deletion.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. We encourage you to check this page regularly.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
- Email: [email protected]
- Phone/WhatsApp: +92-310-6394097
- Website: www.mangohubpk.com